RESPONSIBILITIES/ACCOUNTABILITIES: 1. Implements assisted living objectives as determined and directed by the governing body. Serves as a leader who will set the vision, operating philosophy, and tone of the residence. 2. Oversees and implements assessment and service plan development on admission and at regular, pre-determined intervals. 3. Authorizes purchases of supplies and equipment within budgetary guidelines established by the governing body and state regulatory requirements. 4. Oversees and assists in the preparation of annual budgets for each department, then works with the management team to ensure that all departments strive to consistently meet monthly budget guidelines. 5. Assures that all opportunities to generate ancillary revenue are fully maximized and reviewed monthly. 6. Assures that completed business plan is in effect and is being followed for the current fiscal year. 7. Interprets personnel practices within policy guidelines and recommends changes as necessary. 8. Develops a formal system of communication to ensure routine and emergency information is efficiently distributed to staff, customers, and the corporate office. 9. Holds weekly and monthly staff and customer meetings that are pre-planned with an appropriate agenda and documented by minutes that are both distributed and maintained on file. 10. Superintends physical operations of the Community. 11. Develops and maintains positive relationships with customers, relatives, and employees. 12. Works with the sales and marketing team to monitor admissions and customer flow. 13. Promotes favorable public relations and represents the site within the community as required, specifically with those businesses that influence the senior market. 14. Maintains full compliance with all government laws and regulations regarding the operation of the property. 15. Consistently analyzes relevant operational data and effectively presents recommendations and conclusions in a timely manner. 16. Oversees and guides department managers in developing and using departmental policies and procedures. 17. Reviews and evaluates the work performance of assigned personnel as well as counsel/discipline assigned personnel according to established company personnel policy. 18. Interviews and hires consultants, department heads, and other staff positions within the building as necessary. 19. Confers with consultants to various departments concerning problem areas and available solutions. 20. Follow through on reports from consultants. 21. Puts customer service first. Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere and recognizes individuals' needs and rights. 22. Concerns his/herself with the safety of all customers in order to minimize the potential for fire and accidents. Also ensures that the location adheres to the legal, safety, health, fire, and sanitation codes by being familiar with his/her role in carrying out the site's fire, safety, and disaster plans and current MSDS. 23. Performs all other duties as requested.
Position Type: Full Time
Req ID: 326042
Center Name: Mesa Christian Center (ALF)